In collaboration with

Taking market conduct supervision to the next level

My journey as a financial supervisor and my intention to expand my impact with the Cambridge SupTech Lab

For the last nine years, I have been a market conduct supervisor in the Peruvian financial authority, the Superintendence of Banking, Insurance, and Private Pension Funds. My mission has been to protect financial consumers from unfair practices and to ensure that financial service providers conduct their business in the best interest of consumers.

Suptech and greenwashing: A desirable paradigm shift

Retail and institutional investors increasingly choose to invest in assets that align with biodiversity, climate, and other sustainability goals. This trend has led to a surge in the number of financial products claiming to meet ESG objectives. Notably, ESG-labelled debt securities in the global bond market have grown from €135 billion in 2018 to an estimated € 900 billion in 2023, representing around 14 to 16% of the year’s total issuance.

Powering the paradigm shift in financial supervision: The Cambridge SupTech Lab Innovation Leadership Programme

This new era of data abundance and mass adoption of digitally native financial products has intensified existing risks and introduced new ones, widening the gap between financial authorities’ duty of oversight and their ability to fulfil their mandate. While supervisors have been trying to catch up with the market for a long time, the increasingly fast pace with which innovative technologies are being implemented and used in the financial sector highlighted just how insufficient the supervisory tools and processes were.

Digital financial Inclusion for women: Interview with Laura López, Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Perú

For the month of March, in honor of International Women’s Day, the Cambridge SupTech Lab will be featuring inspiring leaders of women in finance and financial supervision. We asked them questions about financial inclusion as well as about career advice and mentorship. Our next leader is Laura López, Chief of Insurance Supervision, Superintendencia de Banca, Seguros y Administradoras de Fondos de Pensiones del Perú (SBS).

Human-centric design and the future of financial supervision

Focusing on pains and gains to build capacity, co-create solutions and establish communities of practice
After a decade spent supervising payment systems at the Central Bank of Kenya, I started promoting innovation across the financial sector working. Over the past few years, I have been advocating the importance of human-centric design (HCD), the need to build empathy and a deep understanding of the people you are designing for. HCD is ‘an approach to problem-solving commonly used in design, management, and engineering frameworks that develops solutions to problems by involving the human perspective in all steps of the problem-solving process.’ In my HCD journey, I have collaborated with both private and public sector stakeholders in designing products that meet the financial needs of underserved segments or designing more inclusive and innovative policies.

Highlights

Research

State of SupTech 2024 is here – the global benchmark on supervisory technology, with insights from 136 authorities and 23 providers.
Explore the trends, challenges, and what’s next.

Ecosystem

Join us for SupTech Week 2025 – a global gathering of financial supervisors, technologists, and innovators advancing the digital transformation of financial oversight. December 8–12
New York & Online